So if you are facing some bug or have a problem with doing something - please do not panic. You can contact us immediately and we will help. But if you try to read FAQ first and guides if there is no answer in FAQ — it will likely save you lots time ❤️
BTW — scroll down for FAQ 😊
If you have any questions, contact us by email: [email protected], with Facebook Messenger, or with the contact form.
It’s better to read the full step-by-step guide here!
But there is a short check list here of 4 points:
1. You make a copy of our template https://owlmeans.notion.site/22b9bc9cf07880289342e84e48f22d53 for Notion or added same fields into your content board database.
2. You created a new connection in your Notion settings and generated a secret key for it here:
3. You shared the Notion database from the point 1 to this connection like this
4. Figured out the database id from its url here and copied the id part from it https://www.notion.so/[mycompany]/[HERE COMES THE DB ID WE ARE LOOKING FOR]?v=[here are just a view id] here:
Click on one of “Save” button. Preferably under “custom styles” section, cause other save button may trigger additional logic you may not want to run.
1. Try one more time — it will likely get through. Chances that it’s your connection problem (yeah, we are little bit reluctant to add retries for now).
2. If the error persists — try to refresh the page. Most likely you are logged out (we will fix it soon).
3. If the error still persists — most likely you’ve configured something not yet digestible by our generator AI. It’s better to contact us — it’s a bug.
It’s a bit tricky but easy after is mastered.
1. Make sure the menu entries are in the root of the structure tree
2. Make sure all entries have their order number
3. Make sure that the top menu has lowest order number from all entries.
4. Make sure that the bottom menu has highest order number from all entries.
5. Sometime they aren’t drawn if there are pages or categories, that don’t have any block or page inside respectively. Please, make sure you don’t have empty pages and categories. (It’s a bug and we will fix it soon).
We are working on improving UX of menu block management, but in some sense the current idea is quite logical while is not quite intuitive from the first glance.
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